Training on Leveraging the Generation Gap

Training Course on Leveraging the Generation Gap

This course will help you understand the various generations present at work and understand what motivates each of them and how to work together. While having various cultures in one workplace can present communication problems and conflicts, the benefits of such a variety in the workplace outweigh it. Learning how to deal with the generation gap at work will help you become a better manager or co-worker.


5 Days


For Whom Is This Course Relevant Leveraging the Generation Gap Training is a great course for organizations with varied age groups in the following levels; Managers, Professionals, Team Members or Consultants.


Upon completion of this training course, participants will be able to:

· Examine the history behind generation gaps

· Learn about the different generations (traditionalists, baby boomers, Generation X & Generation Y)

· Determine the differences between each generation

· Find common ground among the different generations

· Master conflict management between generations

· Leverage the strengths of each generation in the workplace



  • What Generations Exist In The Workplace
  • What Defines A Generation
  • What This Means In Our Workplace


  • Their Background
  • Their Characters
  • Their Working Style

Baby Boomers

  • Their Background
  • Their Characters
  • Their Working Style

Generation X’s

  • Their Background
  • Their Characters
  • Their Working Style

Generation Y’s (millennial)

  • Their Background
  • Their Characters
  • Their Working Style


  • Attitude
  • Working Style
  • Life Experience

Finding Common Ground

  • Adopting A Communication Style
  • Creating An Affinity Group
  • Sharing Knowledge

Conflict Management (1)

  • Younger Bosses Managing Older Workers
  • Avoid Turnovers With A Retention Plan
  • Breaking Down The Stereotypes

Conflict Management (2)

  • Embrace The Hot Zone
  • Treat Each Other As A Peer
  • Create A Succession Plan

The Power of 4

  • Benefits Of Generation Gaps
  • How To Learn From Each Other
  • Embracing The Unfamiliar


The instructor led trainings are delivered using a blended learning approach and comprises of presentations, guided sessions of practical exercise, web based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields.

All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.

COURSE Training Center: Datastat Training Center, Nairobi, Kenya

Start Date: 11/11/2019

End Date: 15/11/2019

Fee: Ksh 70000, $900



EMAIL: [email protected]

TELEPHONE : +254724527104