PROJECT COORDINATOR M AND E

laduavelino · September 13, 2019, 1:20pm

NORWEGIAN REFUGEE COUNCIL SOUTH SUD
VACANT ANNOUNCEMENT

JOB TITLE: Roving M&E Coordinator
DUTY STATIONS: Juba
REPORTING TO: M&E Manager
STARTING DATE: 14th October,2019
DURATION: 12TH Months
SALARY: Attractive as per NRC National Scale

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation. Our task is to improve international protection of refugees and internally displaced persons, and to offer humanitarian assistance regardless of race, nationality or political views. Our efforts are founded on the principle that all human beings are entitled to a life in peace, liberty, safety and equality, as this is expressed in the Universal Declaration of Human Rights. NRC has been working in South Sudan since 2004. Our core activities include Education, Shelter & WASH, Food Security & Livelihoods (FSL), and Information, Counselling & Legal Assistance (ICLA).

All NRC Employee are expected to work in accordance with the organization’s values. to be dedicated, innovative, inclusive and accountable are attitude and believe that shall guide our actions and relationships.

Role and responsibilities

The purpose of the M&E Coordinator position is to establish and implement the data-platform and accountability systems to promote evidence-based decision-making, programme and project performance, and internal management. The following is a brief description of the role.

Generic responsibilities (max 10)
These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work- and Professional Development Plan.

Adherence to NRC policies, guidance and procedures.
Adherence with NRC’s compliance with global data protection requirements.
Develop, support, maintain and strengthen Information Management systems
, data usage, and general digitalization capabilities.
Support Information Management planning and activities, and support Information
Management capacity building.
Support Program Development Unit on Information Management related needs.
Implement NRC’s CFM systems and procedures at country level
Ensure adherence to NRC policies, handbooks, guidelines and donor
requirements
Prepare and submit reports and analysis
Ensure proper filing of all relevant documents using existing systems
Coordinate with relevant partners
Design and support dissemination of relevant information to beneficiary, host
communities, and relevant partners
Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards
& principles within NRC and amongst beneficiaries served by NRC.
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     Specific responsibilities 

    Information Management Systems and Storage
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Lead on development and roll out of Standard Operating Procedures (SOPs),
systems and procedures for (Information Management) IM systems.
Develop internal Indicator Reporting System (IRS) for Iraq, including visualizations
linking with Power BI or other suitable app.
Create regular backups of internal databases.
Support mobile data collection designs, and utilization.
Minimize data collection, data entry and reporting efforts through introducing digital
processes/ automatization.
Create geographical maps to analyse and visualize project implementation across
areas and sites.
Handle database specific tasks such as creating queries, procedures, and
functions to support application development.
Reporting and data collection
Compile and consolidate all sector projects and indicators into our internal
reporting system IRS.
Maintain IRS on an ongoing basis, compile and analyse project data, and optimize
dashboards.
Coordinate data entry on Global Output and Outcome Monitoring System (GORS)
and on IRS.
Follow up with sector specialists to ensure project targets are updated within
Information Management IM systems.
Administer, monitor, and follow-up on data entered into reporting systems (IRS
and GORS).
Design, generate, and assist with periodic reports: monthly/quarterly (GORS), or
as required.
Conduct data quality checks and ensure the reliability and cleanliness of the data.
Translate questionnaires into digital data collection tools using tools such as
KOBO, or Comm Care.
Strengthen and improve information management for CARM
Capacity building and programme support
Assist the project and field M&E staff with tools loaded onto IT platforms and
support their use.
Assist in the preparation of reports with the extraction of data from IM platforms
and lessons learned.
Contribute to training project staff to use questionnaires and/or enter data into the
IM system.
Responsible for user administration across IM systems, including general end-user
support.
Support the development of troubleshooting guides and guidelines for NRC staff
for common IM related issues/complaints.
Complaints and Feedback Mechanism/ Accountability to affected population
Coordinate the operationalization of NRC CFM system and develop/build upon
existing Standard Operating Procedures (SOPs) for CFM within the country office
Serve as primary contact for all CFM related issues within the office and with Head
Office
Triage all complaints received by NRC, transfer to relevant parts of NRC, and
ensure that complaints are responded to in a timely manner by the Country Office
Coordinate processing and provision of response, specifically in relation to
confidential complaints mechanisms i.e. complaints boxes
Manage data analysis and information presentation related to CFM
Produce/oversee production of regular internal (and external) reports on complaint
trends, response procedures, and relevant issues
Work with HR and protection colleagues to ensure that NRC has in place
procedures to ensure response to sensitive complaints received (Code of Conduct
and SEA)
Hold trainings and refresher sessions for CFM and program staff to ensure they
have the capacity and skills to deal with complaints at the field level
Further develop existing guidance and frameworks for Country Office procedures,
policies and processes that assist in institutionalizing and supporting CFM in the
country

Critical interfaces
By interfaces, NRC means processes and projects that are interlinked with other
departments/units or persons. Relevant interfaces for this position are:
M&E Manager
Area Managers
Area Office M&E function/team leads
CC Specialists, Project Managers and Advisors
Grant Manager
Competencies
Competencies are important in order for the employee and the organisation to
deliver desired results. They are relevant for all staff and are divided into the
following two categories:
Value driven competencies
Values are aspirational attitudes and beliefs that influence the way people conduct
themselves. NRC’s values are: Dedicated, Innovated, Inclusive and Accountable.
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 Professional competencies 
 These are skills, knowledge and experience that are important for effective
   performance. 
  Qualifications/Experience/Skills/Personal Qualities:
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University degree in relevant university field (Information Systems Management,
business administration, computer science or similar) is required with at least 2 – 3 years.
Relevant experience working in designing information management systems or
database management, and analytic with computer skills, including advanced MS
Office (Word, Excel, Outlook, PowerPoint, Access), GIS, Power BI are required.
Experience from working in an M&E information Management and accountability
position in a humanitarian/ recovery context
Experience in facilitating the capacity building efforts of diverse colleagues,
including local partner agencies
Demonstrated ability to transfer knowledge to diverse audiences through training,
mentoring and other formal and non-formal methods.
Analytic and computer skills, DHIS, including MS Office (Word, Excel, Outlook,
PowerPoint, Access), Experience using SPSS, STATA, Epi Info, Previous
experience from working in complex and volatile contexts
Fluency in English, both written and verbal
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   Context related skills, knowledge and experience (shall be adapted to the
   specific position): 
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Good communication and interpersonal skills
Strong organisational and team working skills
Good cultural awareness and sensitivity
Highly approachable, trustworthy and confidential
Advanced English Language level (Business English is a plus)
Knowledge of the NGO operations and the dynamics of the humanitarian sector is
a plus
Good level of proficiency in DHIS, Windows Excel and quantitative analysis (SPSS
preferred)
Excellent communication skills in English
Proven presentation, training and facilitation skills
Behavioural competencies (max 6)
These are personal qualities that influence how successful people are in their job.
NRC’s Competency Framework states 12 behavioural competencies, and the
following are essential for this position:
Strategic thinking
Planning and delivering results
Working with people
Communicating with impact and respect
Analysing
Handling insecure environments

Application Procedure:
The applicant must provide a detailed CV as well as an application letter with an
explanation as to why he/she would like to work for NRC, and why you believe you
are the best candidate for this position. Contact details including phone numbers
and address plus three references (one of these should be your current or most
recent employer) are essential.
Please do not submit original certificates. Submitted application documents will
NOT be returned.
Applications must be submitted no later than on the 20th September 2019 by
email [email protected], or in an enclosed envelope clearly marked “Roving M&E
Coordinator to any new by NRC offices
NRC Human Resource Office in Juba
Only short-listed candidates will be contacted, by e-mail or by phone.

ALL NATIONAL FEMALE STAFF WITH REQUIRED QUALIFICATION AND EXPERIENCE ARE ENCOURAGE TO APPLY