Dear all,
RE : Leadership and Management Skills for New Managers and Supervisors
FineResults Research Services would like to invite you to high impact training on Leadership and Management Skills for New Managers and Supervisors to be held in Nairobi from 9 th - 13 th March 2020
Event information
Course Name : Leadership and Management Skills for New Managers and Supervisors
Venue : FineResults Research, Nairobi, Kenya
Event Date : 9 th - 13 th March 2020
Course Fee : KES 65000 or USD 800
Registration : REGISTER HERE
INTRODUCTION
This training course provides an understanding of the issues which allow for effective management and supervision, such as proactive planning, understanding of customer relations, effective time management, proper communication and understanding human interaction, helping new managers /supervisors know how to use productive leadership and management techniques.
DURATION
5 Days
COURSE OBJECTIVES
At the end of this training, participants will:
Understand and develop skills necessary for new managers/supervisors
Learn the importance of managing with strategic thinking
Learn how to set goals and plan effectively and efficiently
Develop ability to establish a customer focus in management
Develop positive interpersonal techniques for better people relationships
Improve their ability to make higher quality decisions
Apply concepts of team building, team performance and motivation
Learn how to establish and maintain time management techniques
Understand the role of stakeholders and learn techniques of stakeholder management
Understand how to develop productive communication techniques
Understand the importance of performance standards, goals and objectives
Develop improvement plans to accomplish work and improve performance
COURSE OUTLINE
Module 1 - Leadership Skills Required of a New Manager / Supervisor
Identification of management and supervisory leadership skills
Challenges supervisors face in dynamic, changing organisations
Identifying the life cycle of organisations
The role of leadership in today’s successful organisations
Understanding the role of strategic management in leadership
The importance in leadership of a customer focus
Module 2 - Importance of Goal Setting and Planning Management for a Manage / Supervisor
Developing goals and objectives that align with the company’s business plan
Developing a concept of planning based on standardised principles
Identifying the role of stakeholders in effective planning
Using a planning process to set planning goals and get work started
Integrating initiating objectives, scope, work structure and management planning
Module 3 - Time Management and Communication as Effective Disciplines for New Managers / Supervisors
Determining how person’s style of work affects time management
Using a process to identify time issues and solutions to the issues
Learning how empowerment is used in time management
Importance of leadership and communication methods
Learning the impact of verbal and non-verbal communication
Developing an active listening communication style
Module 4 - How New Managers / Supervisors Build Effective Interpersonal Interactions
Characteristics of interpersonal interaction for individuals
Identification of the personal interaction styles
Individual strengths and challenges of interpersonal interaction styles
Successful interpersonal interaction develops trust
Stages of team development and the supervisor’s role in each
Understanding how people work better using varied interaction types
Module 5 - Developing Personal and Work Group Improvement Plans
Encouraging innovation and improvement as a supervisor
Understanding interpersonal work group dynamics
Identification of change processes and human change
Dealing with people who do not want change
Developing an action plan for personal and work group improvement
NB: We are offering you a half day, fun and interactive team building event!
ACCOMMODATION
Accommodation is arranged upon request. For reservations contact us through Mobile: +254 732 776 700 / +254 759 285 295 or Email: [email protected]
PAYMENT
Payment should be transferred to FineResults Research Services Limited bank before commencement of training. Send proof of payment through the email: [email protected]
Visit our website for more details
How to participate
Contact information
Email: [email protected]
TEL: +254 732 776 700 / +254 759 285 295
Website: fineresultsresearch.org/training/
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