Leadership ,Management Skills for New Managers and Supervisors

Dear all,

RE : Leadership and Management Skills for New Managers and Supervisors

FineResults Research Services would like to invite you to high impact training on Leadership and Management Skills for New Managers and Supervisors to be held in Nairobi from 9 th - 13 th March 2020

Event information

Course Name : Leadership and Management Skills for New Managers and Supervisors

Venue : FineResults Research, Nairobi, Kenya

Event Date : 9 th - 13 th March 2020

Course Fee : KES 65000 or USD 800

Registration : REGISTER HERE


This training course provides an understanding of the issues which allow for effective management and supervision, such as proactive planning, understanding of customer relations, effective time management, proper communication and understanding human interaction, helping new managers /supervisors know how to use productive leadership and management techniques.


5 Days


At the end of this training, participants will:

Understand and develop skills necessary for new managers/supervisors

Learn the importance of managing with strategic thinking

Learn how to set goals and plan effectively and efficiently

Develop ability to establish a customer focus in management

Develop positive interpersonal techniques for better people relationships

Improve their ability to make higher quality decisions

Apply concepts of team building, team performance and motivation

Learn how to establish and maintain time management techniques

Understand the role of stakeholders and learn techniques of stakeholder management

Understand how to develop productive communication techniques

Understand the importance of performance standards, goals and objectives

Develop improvement plans to accomplish work and improve performance


Module 1 - Leadership Skills Required of a New Manager / Supervisor

Identification of management and supervisory leadership skills

Challenges supervisors face in dynamic, changing organisations

Identifying the life cycle of organisations

The role of leadership in today’s successful organisations

Understanding the role of strategic management in leadership

The importance in leadership of a customer focus

Module 2 - Importance of Goal Setting and Planning Management for a Manage / Supervisor

Developing goals and objectives that align with the company’s business plan

Developing a concept of planning based on standardised principles

Identifying the role of stakeholders in effective planning

Using a planning process to set planning goals and get work started

Integrating initiating objectives, scope, work structure and management planning

Module 3 - Time Management and Communication as Effective Disciplines for New Managers / Supervisors

Determining how person’s style of work affects time management

Using a process to identify time issues and solutions to the issues

Learning how empowerment is used in time management

Importance of leadership and communication methods

Learning the impact of verbal and non-verbal communication

Developing an active listening communication style

Module 4 - How New Managers / Supervisors Build Effective Interpersonal Interactions

Characteristics of interpersonal interaction for individuals

Identification of the personal interaction styles

Individual strengths and challenges of interpersonal interaction styles

Successful interpersonal interaction develops trust

Stages of team development and the supervisor’s role in each

Understanding how people work better using varied interaction types

Module 5 - Developing Personal and Work Group Improvement Plans

Encouraging innovation and improvement as a supervisor

Understanding interpersonal work group dynamics

Identification of change processes and human change

Dealing with people who do not want change

Developing an action plan for personal and work group improvement

NB: We are offering you a half day, fun and interactive team building event!


Accommodation is arranged upon request. For reservations contact us through Mobile: +254 732 776 700 / +254 759 285 295 or Email: [email protected]


Payment should be transferred to FineResults Research Services Limited bank before commencement of training. Send proof of payment through the email: [email protected]

Visit our website for more details

How to participate

Individual Registration

Contact information

Email: [email protected]

TEL: +254 732 776 700 / +254 759 285 295

Website: fineresultsresearch.org/training/

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