Knowledge Management

Training Course Knowledge Management…


This Knowledge Management (KM) instructional class shows you how to actualize an effective technique for gathering and utilizing informational resources, and intellectual assets of the employees, for aiding organizational success.

This course develops the learning base of the organization by enhancing, systematizing, retaining and making utilization of the scholarly assets of its workers. Such scholarly assets are recognized as a vital aggressive edge and a driver of viability for each association.


5 Days


• Describe the concepts behind knowledge management

• Build a rationale for KM in a company

• Develop a KM implementation in a company

• Examine the Do’s and Don’ts of successful knowledge management

• Identify the knowledge management paradigm

• Interpret the knowledge management lifecycle

• Learn about various knowledge management models


Understanding Knowledge Management

• A brief history

• Applications in the workplace

• What is knowledge

• What is knowledge management

Do’s and Don’ts

• Data, information, and knowledge

• The tacit mode

The Knowledge Management Life Cycle

• Acquisition

• Integration

• Knowledge

• Understanding episodes

The New Knowledge Management Paradigm

• Implications and applications

• Paradigms of the past

• The knowledge management end game

• The new paradigm

Knowledge Management Models

• Boisot Model

• Kakabadse Model

• The Nonaka and Takeuchi Model (SECI)

• Wiig Model

Building a Knowledge Management Rationale

• Building a business case

• Finding success stories

• The commodization/customization model

• Why rationale is necessary

Customizing Knowledge Management Definitions

• Components of a knowledge management definition

• Creating a KMBOK

• Customizing the components

Implementing Knowledge Management in Your Organization

• A map for success

• Gathering support

• Identifying opportunities for revenue streams

• Key knowledge management techniques

• The no-budget scenario

Tips for Success

• About the chief knowledge officer

• Barriers and helpers to success

• Knowledge management skill checklist

• The hype curve

• The knowledge management imperative

Advanced Topics

• Absorptive capacity

• Process model types

• Rustiness

• The knowledge management maturity model


The instructor led trainings are delivered using a blended learning approach and comprises of presentations, guided sessions of practical exercise, web-based tutorials, and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields.


START DATE: 09/03/2018

END DATE: 09/07/2018


Contact Us
Postal Add: 5402-00100

Nairobi, Kenya

Email Add: [email protected]

Mobile No: +254724527104

Head Office: Comet House 1st floor 12A, Along Monrovia Street