JOB ANNOUNCEMENT
World Vision is a Christian relief, development and advocacy organisation dedicated to working with children, families and communities to overcome poverty and injustice. World Vision serves all people, regardless of religion, race, ethnicity or gender. Our vision for every child, life in all its fullness. Our prayer for every heart, the will to make it so.
World Vision is looking for a dynamic person to fill the position of Information Communications and Technologies (ICT) Manager, (Man or Woman) for its Office, based in Juba.
Purpose of the Position:
To provide strategic leadership on information & communication technologies (ICT) innovation and establish information management as a Critical Success Factor in all World Vision business processes.
MAIN RESPONSIBILITIES:
Leadership / Engagement
• Pursue and build an effective relationship with Management to ensure overall effective ICT service delivery within WVSS
• Stay connected to the broader GICT organization.
• Work with various stake holders to understand new business requirements in alignment with the demand management process.
Implementation of Initiatives/Projects
• Ensure the smooth implementation of partnership initiatives according to AOP; adhering to GICT standards and policies.
Lead all IT projects ensuring that acceptable project management methodology is applied and that project are rolled out within the agreed timeframe and budget limits. This will include but is not limited to:
a) Provide the team with a vision of the project objectives
b) Ensure deliverables are prepared to satisfy the project requirements, cost and schedule
c) Assure that the team addresses all relevant issues within the specifications and various standards
d) Provide necessary business information and help keep the team focused and on track
Support other Global initiatives that require ICT support.
Service Management
• Incident Management processes are implemented and managed according to SLA’s.
• IT Operational policies and processes are adopted and implemented
• Implementation of Backup in Juba and field locations.
Leverage the Global IT Service Catalogue, align services offered and socialize with business.
Information Security
• Ensure existing information security procedures are followed e.g. InfoSec training.
• Ensure reports of breach are resolved in a timely manner.
Constantly review internal systems for security gaps.
Coaching and mentoring
Build the competency and capacity of the IT staff
Develop a team approach within the Department.
ICT service delivery
• Develop and Monitor KPIs for the ICT function
• Ensure that there is sufficient skill sets to provide and support ICT services to the organization.
• Maintain an ICT help desk for the use of staff or official visitors who require technical support.
• Manage the introduction of structured end-user capacity building to ensure optimal and efficient use of all the ICT system/tools available to the organization.
KNOWLEDGE, SKILLS, ABILITIES AND EXPERIENCE REQUIRED
APPLICATION & DEADLINE FOR SUBMISSION:
• Bachelor’s Degree in Computer Science, Information Technology, Electrical and Electronic Engineer or other related specialized training, or equivalent work experience.
• Typically requires 5 or more years of working experience; 2 of which have been in the capacity of managing an ICT Department in a busy environment.
• Technical certification in one or more IT disciplines or technology. E.g. Microsoft Certified Systems Engineer. Cisco Certified Network Associate, ITIL, etc.
• Working knowledge of Lotus Notes Administration and Internet systems. IBM Certified Professional. Lotus Notes/Domino Administration will be an added advantage.
• Good communication skills and articulate both verbally and in the written word.
• Good problem solving and analytical skills; and good people management skills and experience.
• Ability to relate technical issues to a largely non-technical audience (business/ministry).
• Ability to function in high security risk situations including travel to within and outside the country for work assignments.
N.B: This position is open to South Sudanese Nationals Only.
APPLICATIONS SHOULD BE SENT TO:
recruitsdno@wvi.org (for External Candidates Only).
If you failed to log in you can drop your applications to the following physical address:
World Vision South Sudan Office, Hai Cinema (next to MTN Office)
Plot N*1, Block BX 2nd Class, Hai Cinema.
Your application should include:
- A cover letter addressed to the People & Culture Director.
- A comprehensive CV
The closing date for applications is August, 15th, 2016.
Only shortlisted candidates shall be contacted.
The candidate finally selected should comply with the child protection policy applied in the Organization.