Capacity Africa Institute is pleased to announce Conflict Management **Online / Distance Learning Certificate Course.
**Start date: 1st June 2019
Conflict Management Course
Every person faces conflict. There are positive and negative outcomes to conflict. What makes conflict negative or positive is the way in which it is handled. Conflict is an inevitable and necessary feature of domestic and international relations. The challenge facing governments and other groups all over the world is not the elimination of conflict, but rather, how to effectively address conflict when it arises. Conflict can be managed negatively through avoidance at one extreme and the use or threat of force at the other. Alternatively, conflict can be managed positively through negotiation, joint problem-solving and consensus-building. These options help build and sustain constructive bilateral and multi-lateral relations.
We have all learned responses to confrontation, threats, anger and unfair treatment.**
Some of our learned responses are constructive, but others can escalate conflict and raise the level of danger. How we choose to handle a confrontation is largely based upon ou past experience in dealing with conflict and our confidence in addressing it. One can start to change destructive responses to conflict by learning to assess the total impact of negative responses and acquiring confidence in using the tools and techniques of professional peacemakers.
Constructive conflict management is as much a science as an art. It is based on a substantial body of theory, skills and techniques developed from decades of experience in international peacekeeping, peacemaking and peace building. Acquiring a better understanding of the conceptual tools and skills professional conflict managers use can help us gain confidence in addressing conflict in a manner which resolves the issues and maintains or even strengthens relationships. While we may not all go on to become professional peacemakers, these skills and knowledge can help us in any social setting.
These tools can help for example, government officials, address disputes more quickly and effectively, preventing them from growing into domestic or international crises.
We all know how destructive conflict can be. Whether from personal experience or media accounts, we can all note examples of the negative aspects of conflict. On the other hand, conflict can have a positive side, one that builds relationships, creates coalitions, fosters communication, strengthens institutions, and creates new ideas, rules and laws
These are the functions of conflict. Our understanding of how conflict can benefit us, is an important part of the foundation of constructive conflict management.Conflict transformation goes beyond merely seeking to contain and manage conflict, instead seeking to transform the root causes themselves – or the perceptions of the root causes – of a particular conflict
This course teaches participants how to manage conflict while working collaboratively toward a win/win resolution for the effected parties.
Course Objectives
- Define conflict.
- Identify assumptions of conflict.
- Recognize the five styles of conflict resolution and the benefits and pitfalls of each style.
- Demonstrate the important role Communication plays in conflict prevention and management
- Understand the principles of negotiation, mediation, and advocacy
- Select and apply negotiation, mediation, and advocacy skills in a variety of social work contexts,
- Discuss the effect that power has on conflict resolution.
- Implement a strategy for continuous conflict management.
Course Organizers
Capacity Africa is an organization that was established in 1996 by a group of development and media professionals to promote quality capacity building among development professionals and communities in Africa.
The organization runs global programmes training over four thousand development workers through online and onsite training programmes.
We have collaborated very closely with Action Aid Kenya, Unicef Kenya , Country Office, Undp Kenya, Unifem East Africa, Population Services International, World Health Organization, Ministry of Health, Federation of Women Lawyers-FIDA, Amref, National Council for Population and Development, , Shell International, Path, Techno serve, One Love One World Ends Aids, National Aids Control Council, Center for British Teachers, JRS Sudan, Christian Mission Aid, Sudanese Red Cross, Mercy Corps International, ADRA South Sudan Programme among others.
Training Format:
• All materials are made available through Online or Distance Learning
Approaches
• Approximately 5-6 hours time commitment of your time per week
• At your own time schedule, no live participation needed
• Weekly feedback from committed instructors
• Participants are expected to submit weekly assignments electronically to
earn certificate of completion
Computing Requirements:
Participants will need to use email, upload and download word docs,
PowerPoint files and PDFs, and post on the discussion board or send
assignments by email. If you do not have internet speed sufficient to
download materials, an offline DVD or hard copies course may be the right
alternative for you. Materials Provided: Online delivery of curriculum materials, exercises and templates.
Exercises
After they have read the material for each unit, students are expected to
test their own Learning by completing some relevant exercises and tasks .
Assignments
In order to demonstrate their understanding of the course content,
students will be required to submit three assignments.
DURATION AND COURSE LOAD: 8 Weeks - 5 to 6 hours per week
PARTICIPANTS: Development Professionals
REGIONS TARGETED: Global
COURSE FEE: $300
ORGANIZERS: Capacity Africa Institute
LANGUAGE: English only
FORMAT: Web-based and Distance Learning facilitated
GENERAL COURSE CONTACT: [email protected]
Prior to the course start date, selected participants will receive, via
email, an official invitation letter along with instructions on how to pay
for the course. Course log on instructions will be emailed to you on the
day the course is scheduled to begin or as soon as payment is received
Training Package Value for the Money Training will be moderated by
professional with hands on skills and great wealth in Conflict Management .
Kindly confirm your participation with:
Online Training Coordinator
Capacity Africa Institute