Position: M&E Officer
Reports to: Emergency Response Project Manager
Supervision of: 1
Duty station: Juba
Travel: 60%
Project number: SSHF
Duration and type of contract: Till Apr 9, 2020 - (renewable based on funds & Performance)

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation. Our task is to improve international protection of refugees and internally displaced persons, and to offer humanitarian assistance regardless of race, nationality or political views. Our efforts are founded on the principle that all human beings are entitled to a life in peace, liberty, safety and equality, as this is expressed in the Universal Declaration of Human Rights. NRC has been working in South Sudan since 2004. Our core activities include Education, Shelter & WASH, Food Security & Livelihoods (FSL), and Information, Counselling & Legal Assistance (ICLA).

  1. All NRC Employee are expected to work in accordance with the organization’s
    values. to be dedicated, innovative, inclusive and accountable are attitude and
    believe that shall guide our actions and relationships.

    Role and responsibilities

    The role of the M&E Coordinator is to establish and implement systems to promote
    evidence-based decision-making, programme and project performance, and internal
    management. The M&E Coordinator will contribute to quality programming through
    supporting access to and use of relevant and timely information on programme
    scale, relevance, and effectiveness. Within this context, the M&E Project
    Coordinator will provide technical support to in-country staff pertaining to M&E and
    build capacity in the country mission by identifying and supporting the
    implementation of effective, cost efficient and meaningful M&E systems.

    Generic responsibilities (max 10)

    These responsibilities shall be the same for all positions with the same title. The
    responsibilities shall be short and essential. Details belong in the Work and
    Professional Development Plan.

  2. Adherence to NRC policies, guidance and procedures.

  3. Support and contribute to the development and implementation of M&E systems,
    and tools.

  4. Participate in programme design and proposal discussions, including log frame

  5. Support programme staff in planning for and executing M&E, including, data
    collection methodology and tools and data management, analysis and use.

  6. Support the implementation, dissemination and use of evaluations, assessments
    and monitoring data in programme development, adjustment or review.

  7. Contribute to organisational learning through supporting specific analysis, lessons
    learned and reports.

  8. Support Juba programs based on the need.

  9. Work closely with M&E teams.

    Specific responsibilities

    These responsibilities shall be adapted to the particularities of the job location and
    context, phase of operation, strategic focus and type of programme intervention.
    This section shall be revised whenever a new employee is hired or the context
    changes significantly
    • Attending all weekly and monthly meetings, and ensuring compiling all the data
    from those meetings and sharing them accordingly.
    • Collecting data on weekly and monthly basis, and reflecting them in M&E tools,
    and having them shared and reviewed accordingly.
    • Review all PDM and assessment tools with the relevant person and making sure
    that all tools are ready on time for the field team to use them.
    • Analyzing all data received buy the field team, preparing M&E reports and analysis
    and sharing them accordingly.
    • Reviewing all intervention reports from M&E lens to ensure that all data reported
    are correct and in line with each other. To report any missing documents or
    information for the PC and PM.
    • Support and contribute to the development of a data management system through
    documentation, implementation and coordination of standardizes information flow
    of M+E activities and reporting.
    • To conduct PDM missions in the field along with the other field team members,
    and to participate in any other field mission as delegated by the line manager.

    Critical interfaces

    By interfaces, NRC means processes and projects that are interlinked with other
    departments/units or persons. Relevant interfaces for this position are:

• Area manager and program staff, PM, PC, TL and Officers.
• Support units, logistic and procurement.
• PDU, M&E manager.

Scale and scope of position
Staff: 1 M&E Officer
Stakeholders: Donors, partners and governmental bodies
Budgets: Mainly ECHO, SSHF and WFP
Information: Responsible for at CO level: GORS, Intranet, Office 365
Legal or compliance: Signed terms of employment, donor requirements

  1. Competencies
    Competencies are important in order for the employee and the organisation to
    deliver desired results. They are relevant for all staff and are divided into the
    following two categories:

  2. Professional competencies
    These are skills, knowledge and experience that are important for effective performance.

Generic professional competencies for this position:
• At least 2 years’ experience in an international NGO preferably in an emergency or post-conflict setting, including M&E capacity and systems development
• Thorough experience with and knowledge of principles and current approaches to monitoring and evaluation using both quantitative and qualitative methods
• Understanding of data and information needs for program management
• High level English language proficiency (speaking, reading, writing)
• Analytic and computer skills, including MS Office (Word, Excel, Outlook, PowerPoint, Access)
3. Performance Management
The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:
• The Job Description
• The individual Work- and Professional Development Plan
• The Competency Framework
4. Competencies
Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

  1. Value driven competencies
    Values are aspirational attitudes and beliefs that influence the way people conduct themselves. NRC’s values are: Dedicated, Innovated, Inclusive and Accountable.

  2. Professional competencies
    These are skills, knowledge and experience that are important for effective performance.
    Qualifications/Experience/Skills/Personal Qualities:
    • University degree in relevant university field (Information Systems Management, business administration, computer science or similar) is required with at least 2 – 3 years.
    • Relevant experience working in designing information management systems or database management, and analytic with computer skills, including advanced MS Office (Word, Excel, Outlook, PowerPoint, Access), GIS, Power BI are required.
    • Experience from working in an M&E information Management and accountability position in a humanitarian/ recovery context
    • Experience in facilitating the capacity building efforts of diverse colleagues, including local partner agencies
    • Demonstrated ability to transfer knowledge to diverse audiences through training, mentoring and other formal and non-formal methods.
    • Analytic and computer skills, DHIS, including MS Office (Word, Excel, Outlook, PowerPoint, Access), Experience using SPSS, STATA, Epi Info, Previous experience from working in complex and volatile contexts
    • Fluency in English, both written and verbal
    Context related skills, knowledge and experience (shall be adapted to the specific position):
    • Good communication and interpersonal skills
    • Strong organisational and team working skills
    • Good cultural awareness and sensitivity
    • Highly approachable, trustworthy and confidential
    • Advanced English Language level (Business English is a plus)
    • Knowledge of the NGO operations and the dynamics of the humanitarian sector is a plus
    • Good level of proficiency in DHIS, Windows Excel and quantitative analysis (SPSS preferred)
    • Excellent communication skills in English
    • Proven presentation, training and facilitation skills

  3. Behavioural competencies (max 6)
    These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:
    • Strategic thinking
    • Planning and delivering results
    • Working with people
    • Communicating with impact and respect
    • Analysing
    • Handling insecure environments
    Application Procedure:
    • The applicant must provide a detailed CV as well as an application letter with an explanation as to why he/she would like to work for NRC, and why you believe you are the best candidate for this position. Contact details including phone numbers and address plus three references (one of these should be your current or most recent employer) are essential.
    • Please do not submit original certificates. Submitted application documents will NOT be returned.
    • Applications must be submitted no later than on the 16th Oct 2019 by email [email protected], or in an enclosed envelope clearly marked “ M&E Officer to any new by NRC offices
    • NRC Human Resource Office in Juba
    Only short-listed candidates will be contacted, by e-mail or by phone.