Event : Collaborative Conflict Resolution Course
Venue: Indepth Research Services, Nairobi, Kenya.
Event Date: 25th – 27th June 2018
NITA CERTIFIED
INTRODUCTION
With change comes conflict. Conflict can be positive or negative depending on the attitude and skills of the participants. Collaborative conflict is characterized by an approach in which people attack problems rather than each other. Essential components of collaborative conflict resolution include selection of basic technique, preparation for confrontation, and viewing the situation from the other person’s perspective. Conflict resolution, otherwise known as reconciliation, is conceptualized as the methods and processes involved in facilitating the peaceful ending of conflict and retribution.
This training helps participants understand the causes of conflict and improve their ability to use a range of conflict management styles. Tools are provided and practiced for resolving conflict in a collaborative, win-win environment.
DURATION
3 days.
WHO SHOULD ATTEND
Conflict resolution professionals, managers, NGO staff, government employees, Human Resource professionals, counsellors, humanitarian aid workers, policy enforcement officials etc.
COURSE OBJECTIVES
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Define conflict and identify the four major causes of conflict
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Assess their preferred conflict management style
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Describe and use a 5 step process for resolving conflict
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Review and practice key communication skills
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Create norms and strategies to respond effectively in conflict situations
TOPICS TO BE COVERED
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Conflict definition
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Strategies for Managing Conflict
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Conflict management style
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Conflict resolution process and skills
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Practice and action planning
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How to participate
- Tailor make your course
- Register as an individual.
- Register as a group.
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- Purchase software’s
- Frequently Asked Questions (FAQ’s)
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+For further inquiries, please contact us on Tel: +254 715 077 817, +254 (020) 211 3814
Email [email protected]
ACCOMMODATION
Accommodation is arranged upon request. For reservations contact the Training Officer.
Email: [email protected].
Mob: +254 715 077 817
Tel: 020 211 3814
PAYMENT
Payment should be transferred to IRES account through bank on or before C.O.B . 18th June 2018 .
Send proof of payment to [email protected]