Event: Strategic Negotiations and conflict resolutions for Public and Private Sector Executives Course.
INTRODUCTION
In the rapidly changing and global context we live in conflict is a feature of our current reality. Private and public sector organizations, find that they have to be more equipped to deal with different types of conflict. Personal conflicts, interpersonal conflicts and structural conflicts all point to the need for more effective tools for lasting problem-solving Strategic negotiations and conflict management skills are critical skills for any manager to be effective in the workplace
Conflict situations are common in the work situation It is thus important for managers to become familiar with the principles, processes, and techniques of conflict management and negotiations.
DURATION
3 days.
WHO SHOULD ATTEND.
This course targets the following: Executives, sales people, human resource managers, professionals, mediators, trainers; anyone who runs into conflicts and wants to increase their skill at negotiating effective agreements.
COURSE OBJECTIVES
Upon completion of this training course, participants will be able to:
• Explore the attitudes, behavior, and strategies that help people manage conflict constructively
• Explain the nature of the of negotiation process.
• Demonstrate strategy and tactics of distributive bargaining and integrative negotiation planning
• Identify key elements in integrative negotiations.
• Distinguish the key planning elements required for successful negotiations.
• Illustrate the role of perception, cognition and emotion in the negotiation process.
• Describe the importance of communication in negotiations.
• Discuss the role of power in the negotiation process.
• Acquire powerful skills to influence and persuade others toward shared goals
• Discover new ways to manage interpersonal differences to prevent conflicts from becoming tiresome or emotionally draining.
• Provide tools to get beyond conflict and improve the quality of relationships.
• Become more confident and creative at keeping the perceived level of conflict low enough to get win-win results through cooperation, negotiation, partnership.
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Tailor-Made Training
This training can also be customized for your institution upon request to a minimum of 4 participants. You can have it delivered in our training centre or at a convenient location.
How to participate.
Tailor makes your course.
Register individual.
Register as a group.
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For further inquiries, please contact us on Tel: +254 715 077 817, +254 (020) 211 3814, +254 731240802, +254 735331020.
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