Perfect & Effective Personal Assistant
An Effective Personal Assistant provides a wide variety of support services to a business leader to help him/her manage his personal and business schedules, as well as work responsibilities. Services often include maintaining a calendar, addressing client inquiries and correspondence, arranging appointments and making travel arrangements. Besides possessing high energy and enthusiasm coupled with effective organization, multi-tasking and good communication skills, a good PA makes enormous contribution to organization’s effectiveness. It is a task that requires tact, diplomacy and the ability to communicate at all levels.
The aim of this Course
This training will comprehensively review core PA skills to fill gaps in PA know-how and refresh PA skills. It will revisit and introduce new ideas and fineness in the area of executive travel planning, meetings planning, time management, email management, diary management, minute taking, business writing and professional development. In addition to this, the training will review the PA’s approach to their working partnership with their bosses and introduce strategies to improve productivity.
Course Content
The role of an Effective Personal Assistant
• The role of an Effective Personal Assistant
• What is needed to stand out in this role
Working with management
• Establishing the objectives of the modern PA
• Strategies for working with multiple bosses
• Managing and organizing your boss
• Strategies for improving your relationship with your boss
Email and Diary Management and Effective Meetings Planning
• Effective email management and etiquette
• Dairy management techniques
• Planning effective meetings
• Taking minutes/action points at meetings
Managing time, information flow & travel planning
• Time management techniques
• Strategies for priotizing your tasks
• Improving information flow
• Going the extra mile when planning executive travel
Business Writing and continuous professional development
• Business writing : writing for your audience
• Strategies for improving your performance appraisal scores
• Staying on tract in your professional development
• Using other tools as a PA development resource
Course Outcome
As a result of the training in this course, PAs will fill gaps in the PA knowledge and have improved planning strategies for going one step beyond the obvious. PAs will have new ideas and ways of looking at every task and strategies for raising their own productivity.
Eligibility
Personal Assistants, Office Administrators, Company Secretaries, Client Relationship Staff
Customer Service/ Front Office staff, Logistics and Operations teams, Human Resource Administrators. It is also for those who need to gain better insight into the organization aspects of being valuable, resourceful and always focused.
Registration Deadline:03/07/2017
The course duration is 2 months (8 weeks). Course fees is 400USD
Kindly contact :[email protected],[email protected]
To apply visit : www.intexservices.co.ke