Facility Operations and Maintenance Management Course (12th - 16th November 2018)

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INTRODUCTION

The course focuses on management techniques to develop an efficient and responsive facilities team. Participants should expect to develop a comprehensive understanding of the variety of disciplines and responsibilities required of a modern facilities maintenance organization.

DURATION

5 Days

WHO SHOULD ATTEND?

  • Those new to Facility Management for Parks, private and Public Lands Agencies field or
  • Practitioners who wish to advance their career and understanding.

LEARNING OBJECTIVES

Participants become familiar with: -

  • Concepts Underpinning Facilities Management and Maintenance
  • Management of Buildings and Facilities in Changing Times
  • Change Drivers in Maintenance and Tools for Maintenance Prioritization
  • Facilities Management and Maintenance Work Execution & Outsourcing Trends
  • Basic Techniques of Post Occupancy Evaluation.

TOPICS TO BE COVERED

  • Facilities personnel recruiting
  • Position descriptions
  • Training and management
  • Developing an effective work order request and tracking system
  • Preventive maintenance
  • Custodial services
  • Communication (written and oral)
  • Writing effective contracts
  • Key Performance Indicators (KPI)
  • Negotiating with vendors
  • Creating and managing operating and capital budgets

METHODOLOGY

The instructor led trainings are delivered using a blended learning approach and comprises of presentations, guided sessions of practical exercise, web based tutorials and group work. Our facilitators are seasoned industry experts with years of experience, working as professional and trainers in these fields.

All facilitation and course materials will be offered in English. The participants should be reasonably proficient in English.

ACCREDITATION

Upon successful completion of this training, participants will be issued with an Indepth Research Services (IRES) certificate.

TRAINING VENUE

The will be held at The IRES Training Centre, Nairobi. The course fee covers the course tuition, training materials, two break refreshments, lunch, and study visits.

All participants will additionally cater for their, travel expenses, visa application, insurance, and other personal expenses.

ACCOMMODATION

Accommodation is arranged upon request. For reservations contact the Training Officer.

Email: [[email protected].](mailto:[email protected].)

Mob: +254 715 077 817

Tel: 020 211 3814

PAYMENT

Payment should be transferred to IRES account through bank on or before C.O.B 1st October 2018.

Send proof of payment to [[email protected].](mailto:[email protected].)